Refund policy

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RETURN & REFUND POLICY

Return Eligibility
We want you to love your fragrance. If you are not fully satisfied with your purchase, we accept returns within 7 days of delivery, subject to the following conditions:

  • The fragrance must not be used beyond 10ml and may only be tested

  • The item must be returned in its original packaging

  • Proof of purchase must be provided

How to Request a Return
To request a return, please contact us with your order number and the reason for the return. Once your request is approved, we will provide you with the return instructions.

Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service to ensure your item reaches us safely.

Refund Terms
Please note the following refund conditions:

  • Original delivery fees are non-refundable

  • Refunds will be processed to your original payment method

  • Please allow up to 15 business days after we receive and inspect the returned item

  • Only the product cost will be refunded; shipping charges are excluded

Non-Returnable Items
For hygiene and safety reasons, any fragrance used beyond 10ml is not eligible for return.

Questions
If you have any questions about our Return & Refund Policy, please contact us. We are happy to help. thanks again .